Legal
Privacy Policy
Last updated: July 2, 2026
Jordan Valley Detail("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit jordanvalleydetail.com or book a service, how we use it, and the choices you have. This is a plain-language summary appropriate for a small, owner-operated local business — it is not a substitute for legal advice.
Information we collect
When you request a quote, book a service, or text us, we collect the information you provide directly: your name, phone number, email address, service address, vehicle details, and any photos you send us of your vehicle. If you browse the site without contacting us, we may collect basic, non-identifying analytics (pages viewed, general location by city, device type) to understand how the site is used.
How we use your information
- To schedule, confirm, and provide the detailing service you request.
- To send appointment reminders, arrival-window texts, and service follow-ups.
- To respond to questions and honor the Jordan Valley Clean Guarantee.
- To improve our service area pages and offerings.
We do not sell your personal information. We do not share it with third parties except the service providers that keep the business running (e.g., payment processing, scheduling, and SMS/email delivery), and only as needed for them to perform that function.
SMS & text messaging
If you text us or opt in to appointment texts, we use your phone number only to communicate about your booking — arrival windows, confirmations, and guarantee follow-ups. We do not use your number for marketing texts you haven't asked for, and we do not sell or share phone numbers with third parties for their own marketing. Message and data rates may apply. Reply STOP at any time to opt out of texts, or contact us directly at hello@jordanvalleydetail.com.
Photos
Photos you send us of your vehicle (for quoting or for guarantee claims) are used only to prepare an accurate price or resolve a service issue. We may occasionally ask permission to use before/after photos of completed work (with any identifying plates or personal items removed) for our gallery or marketing — always with your explicit okay first, never automatically.
Data retention & security
We keep booking and contact information only as long as reasonably needed to provide service, respond to guarantee claims, and meet basic bookkeeping needs, and we take reasonable steps to protect it from unauthorized access.
Your choices
You can ask us to delete your contact information, stop texting or emailing you, or tell you what information we have on file at any time — just reach out at hello@jordanvalleydetail.com or (801) 555-0147.
Changes to this policy
If this policy changes in a meaningful way, we'll update the date at the top of this page.
Contact us
Questions about this policy? Text or call (801) 555-0147, or email hello@jordanvalleydetail.com.